SynergEyes RxConnect is a high-performance integrated online application developed to help eye care practitioners prescribe and supply SynergEyes’ contact lenses to their patients. This platform offers technical support and learning to the user together with an easy and comprehensive way to order contact lenses through advanced technology and empirical measurements taken at the clinic. Once an order is placed, the user will be able to access the order details, SKUs, and tracking code.
The RxConnect platform provides numerous functions and features to help the user stay on top of the orders they make.
A user can create an account, and the vantage system will automatically generate a unique account number, a PIN, and a customer group code upon registration. When placing an order, the users will be shown only those products available to their country. The application allows a lot of flexibility, and a user can buy lenses for only one eye (left or right) or in pairs. Users can also track orders and check all shipment details.
The application also supplies fitting resources, instructions, as well as training videos for the users. It also consists of a Duette calculator, which is useful for choosing the correct contact lenses. Users can also subscribe to all the latest news and blog articles to keep updated.
Admins have full control over third-party plugins integrated into the RxConnect platform. They can also decide if a user has access and how much functionality is allowed.